Refund - Health insurance

Visiofactory is a French optical website certified by the French Social Security under the number 68268726/4 and guarantee you a refund of your prescription glasses with the same terms than a brick and mortar optician.
This agreement number also allows a refund by your private health insurance.
Visiofactory's website is under the responsability of our 2 certified opticians, Hélène Nguyen (ADELI : 682804299) and Laurent Nageleisen (ADELI : 682801840). They are in charge of all of your administrative procedures : quote, estimated refund, optical documents and the making of your prescription glasses (pre-filled documents). We take care of everything.

French Hotline
Tailored for you !

Our free Hotline is available Monday to Friday from 9am to 5pm. A certified optician will ask all your questions. All our opticians are also experts in optical trends and can provide you with individualized fashion advice.

00 33 89 57 12 86

Any questions?

See our F.A.Q.



30 days return

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French glassmaker


Your order with confidence at

00 33 389 57 12 86

Monday to Friday 9.00 am to 5.00 pm (Paris Time)

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