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Functional cookies are strictly necessary to provide the services of the shop, as well as for its proper functioning, so it is not possible to refuse their use. They allow the user to browse through our website and use the different options or services that exist on it.
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PrestaShop-# www.visiofactory.com This is a cookie used by Prestashop to store information and keep the user's session open. It stores information such as currency, language, customer ID, among other data necessary for the proper functioning of the shop. 480 hours
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These are cookies that collect information about the advertisements shown to users of the website. They can be anonymous, if they only collect information about the advertising spaces shown without identifying the user, or personalised, if they collect personal information about the user of the shop by a third party, for the personalisation of these advertising spaces.
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Collect information about the user's browsing experience in the shop, usually anonymously, although sometimes they also allow the user to be uniquely and unequivocally identified in order to obtain reports on the user's interests in the products or services offered by the shop.
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These are cookies without a clear purpose or those that we are still in the process of classifying.

Tracking of your parcel


Preparation of your order, shipment of your parcel,... you are informed in real time of the progress of your order!

Je replace les articles dans le colis

1. Shipment from our warehouse and pick up of your package by the carrier (a tracking number is assigned to the parcel).

Je complète le bon de retour

2. You are informed by text / e-mail of the tracking number.

Je dépose mon colis dans un bureau de poste

3. You can follow the delivery on the dedicated platforms.

La Poste - Colissimo | Chronopost-DPD

 


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