First, check your order tracking, and click on the order concerned. Double check that it has not already been delivered or presented, and make sure that the delivery location corresponds to the one you had chosen.

If you detect an anomaly, and if the delivery date has passed, we invite you to contact our customer service via the contact form

Any questions?

See our F.A.Q.



30 days return

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French glassmaker


Your order with confidence at

00 33 389 57 12 86

Monday to Friday 9.00 am to 5.00 pm (Paris Time)

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