100% satisfaction or you get your money back

If you are unsatisfied with your pair of glasses, you can return it for a full and fast refund.

Our goal: 100% customer satisfaction!

- If you purchased via PayPal, the refund will be credited back to your PayPal account within 72 hours after reception of your parcel in our office and after our team checked the condition of the returned products and the presence of all of the accessories.

- If you purchased by credit card, the refund will be made to the credit card originally used, within 72 hours (this period may vary depending on your bank) after reception of your parcel in our office and after our team checked the condition of the returned products and the presence of all of the accessories. 

 

*Full refund excluding shipping fees


Any questions?

See our F.A.Q.

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30 days return

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French glassmaker

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Your order with confidence at Visiofactory.com
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00 33 389 57 12 86

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